The Bureau’s Commitment
Elizabeth Hall Country Houses Bureau was the first estate agency in the UK to sign up to the Information Commissioner’s “Personal Information Promise”, committing to maintain standards of data protection and privacy above and beyond the requirements of the Data Protection Act 1998. Find out more at www.ico.gov.uk.
Privacy Policy
Elizabeth Hall Country Houses Bureau is committed to protecting your privacy, security and confidentiality.
We will only use the Personal Information we collect about you for the purposes of (a) providing services to you in connection with the sale and purchase of property and (b) compliance with our legal obligations.
We will never wilfully or knowingly disclose Personal Information about you to any person or organisation without first receiving your permission, unless we are under a legal obligation to do so.
Our Website
You can access and browse our website without disclosing any of your Personal Information. We do not use cookies on our website and we do not automatically log any personal information that your may disclose.
You can voluntarily send Personal Information about yourself to us using forms on our website or on websites operated by other organisations and we promise to use that information only for the purpose of contacting you in connection with your specific enquiry or in connection with our services.
Data Collection, Disclosure and Retention
If you instruct us to sell your property, we will collect only as much information as we reasonably require to fulfil our obligations to you and will endeavour to disclose your personal information to the minimum extent necessary to find a buyer for your property.
If you register with us as a buyer, we will use your Personal Information only in connection with the provision of the property-related services we provide to you and our vendor clients.
We will retain your contact details and other Personal Information you have provided to us for the purposes of continuing our relationship with you in the provision of property-related services.
If requested by you we will delete, destroy or return all the Personal Information that we hold about you.
Data Protection and Privacy Enquiries
If you have an enquiry or concern about our privacy policy, please contact us.
